FOLLOW US ON INSTAGRAM @IMPRESSMESPORTS FOR DAILY PHOTO UPDATES and NEW GEAR RELEASE
FOLLOW US ON INSTAGRAM @IMPRESSMESPORTS FOR DAILY PHOTO UPDATES and NEW GEAR RELEASE
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Order Submission
All clients will be provided with either an order form to fill in electronically to place their order or place their order online with our online forms. All teams will be responsible for ensuring that all information on the order forms are correct at the time their order is placed. Impress Me Sports will not be held liable for any information submitted by a team, organization, or individual that is incorrect. Please review all order forms before submitting them to us for production. Hand written order forms will not be accepted. Orders will only be accepted if filled out electronically in Microsoft Excel or Word.
Order Changes
Order Errors
Any mistakes made by IMS that cause incorrect sizing, numbers, player names, or team names will be corrected by IMS at no additional cost to the team affected. All orders are custom and will not be refunded once delivered but we will make every reasonable effort to correct any mistakes made by IMS.
Any mistakes made by customers that cause incorrect sizing, numbers, player names, or team names that have to be corrected by making new apparel will be charged to the customer at a reduced rate if the items have to be remade.
Shipping and Transit Times
Orders are shipped to our offices domestically and internationally from our production facility before being dispatched to our customers. If a shipment is held in customs or delayed for any reason by the shipping company IMCA is not liable for delays. Shipments take up to three days to be received at our offices then approximately 1 to 5 days to be delivered to our customers depending on your location. We are located in Columbus, GA and use UPS or USPS so please check with either service for transit times from zip code 31906 for approximate shipping times for Ground and Priority Shipping. If you require overnight or expedited shipping you will be required to cover the shipping fees.
Overnight shipping caused by delays
If you are advised to place your order by a particular date to receive your uniforms in time for a game/event and you fail to do so which results in the order having to be shipped overnight or a two day shipping the shipping charge increase will be assessed on your final bill.
Deposits and Payments
Impress Me requires a 50% deposit to begin all orders. By submission of your deposit you understand and agree to our company policies and FAQ's responses. Deposits are non-refundable and if you decide to cancel your order the deposit will not be refunded. The balance of your order will be due before we ship the products to you. We will not release orders for shipping until the balance is paid in full. If your order is not paid in full after 10 days of being ready to deliver you will be charged a 10% penalty which will be applied to your balance due. If your uniform order is not paid within 30 days of being ready to ship IMS reserves the right to destroy and dispose of or sell your uniforms to another customer. Any orders with unpaid balances will be sent to collections and may negatively affect your credit.
Order Turnaround Time
All orders will take 3 to 5 weeks to complete; orders will not be placed until the deposit is paid. Orders may finish sooner and you will be notified on order progress if so. Turnaround time is affected by order date and order size. We recommend that you order at least six weeks before you need your items. If you are provided a guaranteed delivery time outside of these terms, this will not apply.
We do our best to meet all of your team needs which means at times adding uniforms after the initial order has been delivered. This is not a problem just keep in mind that the additional orders will have a production time similar to your first order. If you need to add less than the minimum of 12 uniforms the prices will increase for a small order run. Price increases will be as follows for all sports.
1 to 5 uniforms the cost will be $90 per uniform
6 to 11 uniforms the cost will be $75 per uniform
We will repair or replace uniforms with normal wear and tear for the first three games. You must provide a game schedule at time of sending items in for repair or replacement to show game dates. The only time we will completely replace a jersey is if the jersey is damaged beyond repair due to normal circumstances in game play. If you have tackle twill numbers that stitching comes loose we will repair the stitching but we will not replace the entire jersey for this issues.
We do not cover the chrome material or metallic tackle twill. It can have minor fading issues after washing and we recommend washing uniforms with chrome metallic tackle twill in cold water and hang dry.
ALL ORDERS MUST BE TYPED IN MICROSOFT WORD. HANDWRITTEN ORDERS ARE PROHIBITED. EMAIL FORMS TO IMPRESSMECUSTOM@GMAIL.COM
Have a uniform idea? Need custom mock-up of jersey or apparel. We can help you today 24-48 hour turnaround. If ordered thru our company the fee will be applied to the total.
Email or text is the best way to contact us before 4 pm. Please include your name and brief details about your inquiry.
Be the first to hear about upcoming sales, hot trends, and new designs.
Order requirements & FAQ’s
1. What is the turnaround time?
All orders will take 3 to 4weeks to complete. Orders will not be placed until the deposit is paid. Orders may finish sooner and you will be notified on order progress. Turnaround time is affected by order date and size. We recommend that you order at least six weeks before you need your items, at peak ordering times orders can take up to the maximum of 6 weeks for delivery.
50% deposit is required at the time of your order
50% balance is required once the goods are ready to be shipped. *Please note that there will be a 10% penalty added to your final invoice for orders that aren't paid within 10 days of ready to ship date.
You will be provided a physical image of your uniform before production is completed as well as a test print to confirm colors and design.
Yes, if you have a color requirement please provide the pantone number or CMYK mix codes.
If you order 50 or more uniforms we do provide special pricing or consider a package offer that includes multiple items. We also offer free shipping on uniform orders over 100.
Yes, please refer to product pages for pricing.
This is not a problem just keep in mind that the additional orders will have a production time similar to your first order. If you need to add less than the minimum of 12 uniforms the prices will increase for a small order run. Price increases will be as follows for all sports.
1 to 5 uniforms the cost will be $90 per uniform
6 to 11 uniforms the cost will be $75 per uniform
Yes, One full uniform sample is $150 and will take 2 to 4 weeks for production. (Price includes shipping) Sample availability will depend on current production for bulk orders
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